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A Message from Kitty

Kitty's Club is a small one woman shop run solely by me, Kat (or Kitty).All items are designed and made to order in my home workshop based in the Rio Grande Valley of South Texas.

Every design is quality tested by my four beloved pets: Duke (senior Great Dane), Murphy (Great Dane), Luna (longhair Tortoiseshell), and Himmel (shorthair Tuxedo).

Make sure to follow on TikTok and Instagram for my behind the scenes processes and any updates.

Frequently Asked Questions

When will my order ship?

Due to the handmade nature of our products, please allow 5-7 business days before your order ships.

My tracking says delivered, but I did not recieve anything. What can I do?

Please contact your local post office for information regarding the location of your package and file a Missing Mail Search on the USPS website.

Can I return my pet tags?

Because all pet tags are personalized, I cannot accept returns of these items. If your pet tag was delivered with an error on our end please email kat@kittysclub.com for help.

I entered my personalization info wrong, what can I do?

As long as your order has not shipped, I am happy to adjust your tag information. Please reach out to kat@kittysclub.com with your order number and corrections.

I have a question about something else

Please email kat@kittysclub.com for all inquiries. Typical response is within 24 hours.